Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
"I traveled 350 miles to buy a motorcycle and trade mine in and Randy's Cycle. Randy and his staff could not have been any easier to deal with. I highly recommend Randy's Cycle.
Great Transaction, great people. Thanks guys!"
By: Shawn Minneapolis, MN
"Bought my first Victory and this is the best dealer I have ever dealt with. 2012 Vegas 8ball and love it. Great experience. First dealer I have ever had that offered me a test ride without having to beg for one. Didn't even ask, Randy asked me!"
By: Arnie Pecatonica, IL
"I have both bought and sold a Victory, bought parts, and had service performed at Randy's. I highly recommend this dealership. Heather, Randy, and Rod are great people to work with and know both the motorcycle business and customer satisfaction!"
By: Bob Huntley, IL
"I purchased my Kingpin just over a month ago. I had heated grips installed on my bike for me before I left that day and have been given excellent follow up support with the bike. Randy, Dave and Wayne were all terrific! Full of knowledge and patience as I made my decision. "
By: Anonymous Roscoe, IL
"Entire staff is friendly, professional, and knowledgeable. Go way out of my way to use Randy's instead of the closer Victory dealer."
By: Danny Downers Grove, IL
"Have owned two Victory's purchased at Randy's, couldn't be happier with them. Luck would have it that Randy took in a barely used 2014 Indian Vintage that I had been lusting at since the bike show in February. After a couple weeks of self justification Randy made a deal I couldn't refuse. One Vic is gone but now I have a classic Vic and a new Indian. Thought I couldn't be happier with two Vics, but I am with a Vic and an Indian. Can't wait for Randy to become an Indian dealer so I can throw my Indian business his way, even though the "other guys" are closer, lol. Oh, by the way - I didn't get my free tee shirt(!).
By: Nick Hanover Park, IL
"Dealing with the staff at Randy's was an absolute pleasure. They were very accommodating when it came to test rides and everything else involved in the purchase of my '09 Kingpin. A very friendly and class dealership. Thanks for the great buying experience!"
By: Rich Rockford, IL
"I have been coming to Randy's Cycle since he was on 47 in Huntley. We bought 3 bikes from him. But be it a shirt, bike or service Randy knows you and always take good care of you"
By: bradley belvidere, IL
"I have purchased 2 visions from Randy. I have been extremely pleased with all the staff. Friendly, honest, and great advice. Keep up the good work!"
By: Steven Round Lake, IL
"Contacted two dealers in the area, the first dealer (closest to my location) didn't give me the warm and fuzzes that they wanted my business let along to see me on a Vic. Contact Randy about a flamed highball. Did a demo ride a couple weeks later. Incredible. After back and forth emails and phone calls I finally went in and picked it up. the Randy's team made the entire transaction seamless. Made us feel like at home and part of the family. Definitely the best big purchase experience (Bike or Car) we've ever had. They have the entire range of Vics and a flood of used bikes on site with the parts to match. If they don't have it they'll order it. I highly recommend Randy's. Just counting down the miles for the first service so I can get options installed :)"
By: Rico Hanover Park, IL
"Stopped in to test ride a Cross Country Tour,after a Quick sign off I was riding. Dave told me " see when you when you get back". I rode about 15 miles and returned very impressed. We asked Randy to find us a 2013 CCT in sunset red. He said that might be tough, but, 20 minutes later he had one lined up. I had some accessories added and they installed them while we waited. Randy rode the bike to be sure all was well before he would let us leave. It passed his inspection and we were off. Great people to deal with, even handled financing and got us a great rate. Randy's is the place to buy your next bike."
By: Dave Caledonia, IL
"We came into your store on Saturday and put $$$ down on our 2011 Victory!!! Excellent and friendly service, you are all wonderful to deal with and we can't wait to get our hands on our bike :) Thanks so much ! "
By: Lynne Winnebago, IL
"Working with Randy and Heather on a purchase of a motorcycle was a pleasant experince. I highly recomend their business for any sales and information you will need. Great staff. Will recomend to friends, will use them for future needs."
By: Julio Mundelein, IL
"After owning my 1979 Superglide for 32 years , this year I couldn't get it started. I had done everything within my capability to try to start it. So I brought it to Randy's to help me get it back on the road. Within a couple of days of chasing 30 yr old electrical gremlins, the guys got my ride running again and all within the budget we agreed to.
Money well spent to get my Glide back on the road."
By: Joel Algonquin, IL
"Randy found me a new, zero mile 2012 pearl white Cross Country Tour from another dealer and had it transferred in. The crew at Randy's Cycle did an excellent job on the sales, accessories and service. It's been a pleasure dealing with the crew at Randy's and I look forward to a long relationship with Randy's Cycle and Victory Motorcycles."
By: Mark West Chicago, IL
"I purchased a used goldwing in oct 2012 after riding it home it was over heating, I cslled Randy a week or so after and he said bring it back he would repair it no charge as I expected. Before I could bring it in I got injured at work and required surgery in all the hassle of surgerys and rehab I never got to Randys or even called until july 2013 9months later! I explained what had happened and to my suprise Randy said bring it in I still stand behind my word and it has been repaired no charge to me!! Randys has won a life long customer in me I'm impressed!!"
By: Alvin Rkfd, IL
"Working on my first HD Trike and Mike from parts was able to take my less than exact description of a part and get it to me the next day! If Mike is an example of the dealership, I know where I am going for my next HD. Thank you! "
By: Greg Kankakee, IL
"Randy has taken very good care of me. I have bought bikes from him. had many bikes serviced and modified. always a great job done and on time. also with a very good price. I highly recommend this dealer and there service."
By: Duane Des Plaines, IL
"I recently purchased a xc through randys.i was hesitant to making a 60 mile drive to make randys "my"dealer.well after a visit or two i was convinced that randy and his very knowledgeable staff was the place for me.randy is a awesome guy that treats people like none other.he really listens and focuses on what you want.even goes the extra mile to make it happen.this is my 4th bike 1st victory.the more i ride it the happier i am.if you are thinking randys is too far to deal with.think again.if you don't consider Randys ,your the one missing out.randys is truly a winner!"
By: Frank westchester, IL
"I bought a used 2008 kingpin randy was agreat person to buy a bike from thanks randy"
By: Scott belvidere, IL
"I was ready for my next bike and even though I'd been a Honda owner for 22+ years they just didn't offer any models in the bagger platform I was looking for. I tried just about every variation of bagger that Harley had to offer and never found the one that felt right. It wasn't until I went to Randy's to look at a Gold Wing of all things that I found, "my bike". Long story short, after 2+ years of searching, one ride on a Cross Country, one day at Randy's spent with his very easy-to-work-with sales team, I had my new 12' XC two weeks later. They even stepped up on taking care of a imperfection in the paint of the fairing by completely repainting it, all the while giving me a XC to take home as a loaner. I've never left a dealership after a major purchase more satisfied, not only with the bike I bought but the dealer I bought it from. The experience has made me a converted Victory rider and Randy's Cycle customer. Thanks much."
By: Anonymous Dekalb, IL
"Randy's is a friendly dealership with low pressure sales. When you decide you want to purchase, they work their tails off to get you on a bike. I will return when it's time to trade up my Kingpin. A+"
By: ed stillman valley, IL
"I found them while surfing the internet and decided to ride up to their store (117.6 miles) just to see where they were located, so I could plan a trip to purchase parts at a later date. Got there at 1730 (It was Saturday and they close at 1700.) and found them still there just finishing up selling a motorcycle. Even though they were closed they let me buy and order all the parts that I needed and we got finished around 1815. These people are without a doubt the nicest and most caring people in the motorcycle business that I have ever encountered. Not once did anyone of them gripe or complain even a little about staying late and taking care of my order. For that they will always have my eternal gratitude and loyalty to them and their business. Thank You.....
Steven Ray Wagner"
By: Steven Fairbury, IL
"I would like to say thanks to the staff, you were all very nice and helpful. We had a issue with the bike after we purchased it and it got taken care of with out question, that is true customer service. I will recommend your store to anyone I know thats looking for a bike or needing service.
Ryan and Kelly"
By: Ryan Rockford , IL
"It's nice to see a business that stands on good old fashion values! Randys cycle has earned my business for years to come."
By: Jay Spring Grove, IL
"Helped get me into a New Hyosung GT250. Heavy and Randy are very pleasant t work with. Return calls when they say they will, always on top of their game. Shopping with two kids was hard enough, thanks to heather for keeping them busy so business could get done. Can't thank you all enough. Way better than any other dealership I have been to."
By: Cody Carpentersville, IL
"I feel that this maybe the very best I have felt after making a major purchase in my life. I thank Randy, Heavy and Heather for all they did to help with the purchase of my new 2012 Victory Cross Roads LE (#382). Wow! Do they know how to do their jobs, customer service and support was phenomenal. Oh, and the bike is nice too! Haha. Delivered today, great driver whom delivered (didn't catch his name, but great job and thanks). I will send all I encounter to Randy's Cycle. Job well done."
By: George Rochelle, IL
"Although I have not been to the new shop I had a friend that needed a tube the day before Easter (tire fix). He called at 2:30 sat afternoon. He left work (Ohare Airport) drove out to Randys wow what service was back home by 6:00. Guys this is the place to git it done. Will be sending you lots of new customers. You guys and gals know how to treat people. Proud to have a shop that knows what a Biker needs. Thanks John Brooks"
By: John Buffalo Grove, IL
"just purchased a yamaha vmax today and am waiting for it to be delivered. Randy and his staff were awesome, helpful and professional. I will recommend this place to anyone and everyone."
By: Robert kenosha , WI
"I did quite a bit of research before visiting Randy's and thought I knew what I wanted. Rod helped me find the Victory that was perfect for me, a new Vegas. This was not even on my radar, but it was the best choice by far.
The deal was straightforward and fair, and everything was low key, just the way I like it.
The entire process from shopping to buying to F&I to delivery has been first rate.
Thanks to Rod and Heather for the time spent and to Randy and the shop for some after-sales support!
I will recommend this dealership to anyone.
By: Bob Huntley, IL
"We can not say enough about the great deal, with our trade in, we got from Randys when we purchased our 2012 Cross Country Tour. Our buying process went very smooth. Randys' staff and Randy made our buying experience very pleasant."
By: Jerry and Marian SOUTH ELGIN, IL
By: Jeffrey New Castle, IN
"Just bought my new Cross Country Tour day after labor day 2011. 1. Randy, Rod and Heather will be my friends for a long time. 2. If your even thinging about buying a tour bike (HD) dont until you ride this bike. this bike is AMAZING!!!!!!!!!!!"
By: Mike Loves Park , IL
By: Anonymous schaumburg, IL
"Just bought my very first bike last week from Randy. Both my wife and I felt comfortable with Randy right away. There wasn't any pressure, no b.s. just a straight up transaction that was easy and honest. Looking forward to riding the hour everytime I need service. It's a beautiful easy ride. Thanks Randy and crew, you have my business for life. "
By: Patrick Lindenhurst, IL
"Thank you for getting my 1999 Kawasaki Vulcan VN750 up and running again. Everyone @ your facility was pleasant, professional and extremely helpful. My wife and I are enjoying the ride. I can't thank you enough for making our summer more enjoyable. I will be sure to recommend Randy's Cycle!"
By: Anonymous Fox River Grove, IL
"Excellent sales and service from Randy and all the staff. Very fast, easy purchase and trade. All the staff are very friendly and know the products they sell. Will be going back to Randy's for a long time. "
By: Justin Poplar Grove, IN
"Randy, Rod, and Heather made it easy for me to purchase my new Trike. (Victory Crossbow) The service staff increased my positive feelings about the shop. Owned several bikes and been to many shops. None were as personal and professional as at Randy's. Never thought I would own anything but Harley D bikes."
By: Rudolph country club hills, IL
"Rod was very helpful and knowledgeable about my purchased product, not to mention an overall nice guy. Thanks Rod!"
By: Anonymous Cary, IL